When I arranged collection for the new year present, surprisingly they send us away saying that the item is’t arrived yet and to check again in the new year!!! Order by 12/22 @ 12 pm ET and Collect in Store near you by 12/24 - Complimentary. Since then, new innovations and printing techniques have been developed to allow for more complex and rich designs. Buy Online! I have placed 3 separate orders with them in December and, given the border problems with Brexit and Covid, they managed to get my items to me without much delay. Had no correspondence in 2 weeks from her. Feb 22, 2015 #4 Interesting to know. "Awesome customer service!" account holder- duahyant mor When I got to the store they didn’t have it. A free inside look at Louis Vuitton salary trends based on 30 salaries wages for 16 jobs at Louis Vuitton. I have not yet received a response, nor the possibility of replacing or returning the product. "Ashley B. Swanson. Useful. had purchased a belt from LV some 3-4 months back from the Marina Bay sands store in Singapore. Please contact our Personalized Concierge Service at concierge_service_uec@louisvuitton.com for assistance. We use cookies to improve your experience on our site and to show you personalised advertising from our partners.By using this website you agree to our Cookies Policy. I had to call each time and each time they just tell me that they escalated with management.For a well-known brand, this is terrible!!! I have no issues with Louis Vuitton with the customer service. All three orders were packaged beautifully and came with gift cards/full receipt and returns label/instructions. You can find contact details for Louis Vuitton above.. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully … It's fast, fun, and free. i am sending u bank deposit slip. ... Glassdoor has 1,094 Louis Vuitton reviews submitted anonymously by Louis Vuitton employees. Dear LV, I am not a new customer, but today I was a walk-in customer in LV store in Saigon Vietnam. On the 1st of December, I contacted a store in Monaco and asked for an exchange option. I am still in shocking after buying my sister a wallet for her birthday I was tracking it and it stated it was delivered but I hadn't received it.Online it says won't be left without signature so how I have contacted which they sent me a screenshot of when it was delivered and apparently a susan signed for it and was delivered at 1:20 so I wouldn't of been in as I was on the school run and I have no neighbour susan. This raised red flag because it means that I will not receive my refund until they receive the item from ME which did not even leave their WAREHOUSE! Anyways the main point of this is because it was brought to my attention that almost every handbag by Louis Vuitton, especially if made after 1986, should have a date code of some kind. A big fat Zero for selling knowingly a boho flower bag which smells of poop... Hi, I bought an LV monte carlo car shoe at MARINA BAY, on 25-10-18, how ever sometime, March 2019, I ultimately cancelled my order which was for a special Christmas present. Totally dissopointed....received a scarf for Christmas that had a snag in it, the gift card my husband requested with a special message on not carried out, the card was blank. It seems to me, that I would have solved the problem faster if I bought the bag in Zara. 2020-07-30T12:53:52-04:00. As a sustainable company, we give new life to pieces by brands from Chanel to Cartier, and hundreds more. I’m very impressed and will buy from them again. if it get late then its of no use to me. Louis Vuitton San Francisco Union Square. This was something I had wanted for such a long time and my partner had ordered it as a surprise for Christmas..the whole experience has been ruined. I was totally disappointed with the welcome service of … About $43K - $46K/yr Avg. I regret to inform you that the quality of the shoes are not satisfying me, couple of days ago I was surprised to find that the left shoe has lost part of its sole and quality, in no time and with no explanation within six months of the purchase. Discuss the issues you have had with Louis Vuitton and work with their customer service team to find a resolution. Its products include leather goods, handbags, trunks, shoes, watches, jewelry and accessories. ... Louis Vuitton Employee Reviews about "customer service" Updated Oct 22, 2020. Total Pay. Meet Louis Vuitton teams. A free inside look at company reviews and salaries posted anonymously by employees. However, if you are unable to take your item to one of our stores, please email our Care Services Team directly at usacareservice@contact.louisvuitton.com with your repair inquiries. Absolutely fuming with the poor service received, taken 16 days to tell me that nothing can be done. She offered a repair but no exchange as she could not do it. LOUIS VUITTON Official Website United Kingdom - Discover Louis Vuitton Milano Via Montenapoleone and find all Informations about opening hours, localisation, services and product offer ... Special Opening Hours. WAITED FOR 5 HOURS FOR AN APPOINTMENT IN MANCHESTER ABSOLUTLY REDICULOUS WONT SHOP THERE AGAIN. [protected]@gmail.com. Claim your company profile to access Trustpilot’s free business tools and start getting closer to your customers today! About CA$18 - CA$19/hr Avg. Avoid! Travelled approx over 200miles, was a gift for a friend for his special day. Louis Vuitton will NOT repair any item with cracking canvas. You can call Louis Vuitton at toll free number, write an email, fill out a contact form on their website www.louisvuitton.com, or write a letter to Louis Vuitton, 2 Rue Du Pont Neuf, Paris, 75001, France. Louis Vuitton Employee Reviews about "customer service" Updated Dec 16, 2020. Phils. COVID hit, I understand the world was on hold. Louis Vuitton customer service provided incorrect information about the use of Sak's gift cards, but the very nice lady at the Louis Vuitton store inside … The service has been shocking, and below the standards of such a brand, considering the cologne was around almost £300. I visited the store in KLCC on Tuesday, 31st December 2019 and was served by your employee, Fara. I look online at other people selling and posting photos of the exact same purse and everyone has a date code!!! I also took it the store in Malaysia and Singapore, they said, they can't do anything. Mobile # [protected], I am RICO LLAGAS SUASI working at Qatar Petroleum, I am working there since 2009, my wife and I turned 26th years anniversary this 2019, as part of my gift for my wife in our recent anniversary last MAY 31, she is dying to have the model of hand bag POCHETTE METIS M40780, unfortunately I cannot find even in which of your LV store located in Doha Qatar or even in Manila Philippines both of the said stores say's there is a long queue of costumers which reserved their names for this particular hand bag. I have been calling to get my bag back for 2 months. PERSONALIZED CONCIERGE SERVICE Need help finding the perfect item? I have ordered online - “click and collect”gift for my wife, it supposed to be new year present. Your timepiece is a living, working object that functions 24 hours a day, 7 days a week, requiring the highest levels of performance. 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